Privacy Policy

We may collect the following information:

• Name
• Email address
• Mobile or phone number
• Service address
• Billing information when applicable
• Information related to requested plumbing services
• Website usage data such as IP address, browser type, and pages visited

We use your information to:

• Schedule appointments and provide plumbing services
• Send estimates, invoices, and receipts
• Respond to questions and customer support requests
• Send appointment reminders and service updates
• Improve our website and customer experience
• Comply with legal obligations

By providing your mobile number through our website forms, scheduling requests, phone conversations, or other direct contact with us, you consent to receive text messages from Pipe Daddy Plumbing.

These messages may include:

• Appointment confirmations
• Appointment reminders
• Technician arrival updates
• Service follow-ups
• Estimate and invoice notifications
• Customer support responses
• Occasional promotional offers (if applicable)

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers that help us operate our business, such as payment processors, CRM systems, scheduling platforms, or messaging providers, solely to provide services on our behalf.

We may also disclose information when required by law.

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take appropriate measures to protect the information we collect.

Our website may use cookies or similar technologies to improve website functionality, analyze traffic, and enhance user experience. You may disable cookies through your browser settings.

You may request to:

• Access or update your personal information
• Request deletion of your information where permitted by law
• Opt out of marketing communications
• Opt out of text messages by replying STOP

Our website may use trusted third-party tools for scheduling, payments, customer communication, analytics, and advertising. These providers maintain their own privacy practices.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.